Do my customers need to have a Candid account?
A common question we hear from sellers is whether or not their buyers need to sign up for a Candid account. The short answer is no, but it's important to understand how that will change the ordering process since that will require some more work for the seller.
A couple main points to consider:
- You will need to create orders in Candid on behalf of your buyer
- You will also need to pre-approve orders you create on behalf of your buyer
- You will need to invoice your buyer outside of Candid
- Communication with your buyers will need to happen outside of Candid
How does it work?
- Create the sales order
- Pre-approve the order
- Mark the invoice as sent externally
- Send a PDF of the invoice to your buyer (usually using your own email)
- Await payment and/or ship the order as normal