Getting started guide for sellers

Welcome to Candid Wholesale! To help get you started we have put together a list of our most useful help tutorials so that you can get your store up and running with ease.

Set up your account by clicking the links below:

  1. Choose the subscription right for your business
  2. Add your wholesale products to Candid
  3. Publish products to your wholesale catalog
  4. Set your wholesale pricing
  5. Choose your inventory settings
  6. Customize your account settings
  7. Set up Candid Pay
  8. Add your buyer list to Candid
  9. Create a test order or send an order to a customer

Want a hand getting started? 👋🏻 Let us know, we're happy to help set up your account from start to finish! Click here to book a call with us

It generally takes 1-3 weeks to set up and launch your wholesale portal with Candid. Here's roughly what to expect in terms of setup time:

Please note: This is contingent on timely collaboration from everyone on your team and may take longer!


Add us to your email contacts list

We recommend adding the following emails to your contacts list so that nothing accidentally goes to spam.

Our support contact email: team@candidwholesale.com

Transactional emails (order notifications): noreply@candidwholesale.com

How to contact support

If you need any assistance with your new account please don't hesitate to reach out. Our support team can be reached Monday - Friday from 9:00 am - 5:00 pm Pacific Time at: team@candidwholesale.com


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